Privacy Policy

Last Updated: September 2026

Welcome to Toywala.pk. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit our website, browse our products, or place an order.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit Toywala.pk or place an order, we may collect the following information:

• Full name
• Phone number
• Email address
• Delivery address
• Billing information
• Order details and purchase history
• Any information you provide when contacting our customer support team

We collect this information to provide a smooth, secure, and better shopping experience.

How We Use Your Information

The information we collect may be used for:

• Processing and delivering your toy orders
• Confirming orders and providing delivery updates
• Contacting you regarding your order
• Responding to customer inquiries and support requests
• Improving our website, products, and services
• Sending promotional offers, new arrivals, and updates (if you subscribe)

We do not sell, rent, or trade your personal information to third parties.

Payment Information

Any payment information provided during checkout is handled securely through trusted payment service providers.

Toywala.pk does not store complete payment card details on its servers.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Remember your preferences
• Improve website performance
• Understand customer behavior
• Provide a better shopping experience

You can disable cookies through your browser settings, but some website features may not work properly.

Order & Delivery Information

To complete and deliver your orders, we may share necessary information with our delivery partners, including:

• Customer name
• Contact number
• Delivery address
• Order details

This information is only shared for successful order processing and delivery purposes.

Third-Party Services

We may use trusted third-party services including:

• Payment providers
• Delivery companies
• Website analytics tools
• Marketing platforms

These services may collect information according to their own privacy policies.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online platform can guarantee complete security of information transmitted over the internet.

Your Rights

You have the right to:

• Request access to your personal information
• Request correction of incorrect information
• Request deletion of your personal data where applicable
• Opt out of promotional communications

For any request, please contact our support team.

Children’s Privacy

Toywala.pk provides toys and products for children; however, our website services are intended for parents, guardians, and customers who are legally able to make purchases.

We do not knowingly collect personal information directly from children without parental consent.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

Any updates will be posted on this page with the revised date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:

Website: Toywala.pk

Email: toywalaofficial@gmail.com

Phone / WhatsApp: 0312 2119542

Store Address:
Karachi, North Karachi, Sector 5-A4
(Madiha Stop)
House No: R-19, Shop No: 3